Long hours, isolating loneliness, and confusing fees: Uber drivers in Washington D.C. are struggling to make ends meet (UBER)

Uber low fares protest unhappy sad drivers

  • Uber drivers in Washington D.C. are struggling to make ends meet, Georgetown University researchers have found. 
  • In a two-year study, the researchers found more than half of drivers interviewed had incomes that fall below the poverty line. 
  • Drivers also often have no interaction with others working for Uber, adding to the isolation of working for an app. 

New research from Georgetown University has codified what many Uber drivers have felt for years: it’s hard to get ahead when your boss is an algorithm.

Researchers published their study on Thursday, after more than two-years of interviewing 40 drivers in the Washington D.C. area. The results aren’t meant to be representative of the thousands of “partners,” as Uber calls them, working on the platform worldwide.

Rather, “the data collected and reviewed here is evidence of the structures of work that Uber drivers navigate and the kinds of worker challenges that many face in one of the most visible platform workplaces,” the authors said. The anecdotes also corroborate stories told to Business Insider from multiple drivers across the country in recent months.

Among the litany of frustrations with Uber — both with the company and app — expressed by drivers in interviews was one glaring problem: half of the drivers interviewed take home so little per month,

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