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Sky, Virgin Media and BT forced to stop you paying too much for broadband and TV

Here’s how the new system works.

Under the new Ofcom rules, phone, broadband and pay-TV companies will have to warn customers between 10 and 40 days before their contract comes to an end. These alerts – sent by text, email or letter – must include:

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• When your contract is up;

• What you’

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Written by Daily Express

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